Quality Improvement Plan

A Quality Improvement Plan describes the steps we’re taking to improve the quality of care we provide to you.

We will:

1. Help connect you to a doctor or nurse when you need it.
2. Develop better processes to share information with local hospitals.
3. Ask for your opinion and measure how satisfied you are with the care we provide.
4. Help you easily access certain screening tests.
5. Better support clients who do not have access to healthy foods.

For more information on our Quality Improvement Plan, contact michelle.westin@bcchc.com or call 416-249-8000 x 2236.